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Frequently
Asked
Questions
WHAT SHOULD I BRING TO MY APPOINTMENT?
Please bring your insurance card, drivers license, and Renew documents to first appointment. Renew documents are sent to client's email after the first appointment is scheduled.
IS THIS A THERAPY CENTER?
Renew is not a therapy center. We are a medical management clinic. We focus on listening to our clients concerns and creating an individualized treatment plan for each client.
WHERE ARE YOU LOCATED?
We are located at 1150 E Matthews Dr. Jonesboro, AR 72401.
A map is located on the bottom of our home page on this website.
WHAT IS YOUR NEW PATIENT PROCEDURE FOR COVID-19?
During Covid-19, we are still connecting to our clients in person for the first visit. Future visits will be through telecommunication. This is to ensure the safety of clients and our staff.
ARE YOUR SERVICES COVERED BY MY INSURANCE?
Yes. Renew is covered by almost all insurance providers. This includes medicaid.
DO I HAVE TO HAVE AN APPOINTMENT?
Appointments are required to visit Renew. Appointments are necessary for both the provider and the patient. Scheduling allows our providers to give their clients designated one on one attention. This helps make sure our clients get the right amount of time to meet with our nurse practitioner.
WHAT MEDICAL ILLNESSES DO YOU TREAT?
We offer treatment for a wide range of conditions including but not limited to:
Anxiety
Bipolar
Depression
ADD
ADHD
Schizophrenia
Insomnia